Privacy statement

We are pleased that you have visited our websites and thank you for your interest in Montredo. The protection of your privacy when using our websites is important to us. Therefore we would like to inform you about how we handle your personal data by means of this privacy statement.

Competent authority
The competent authority within the meaning of the laws on data protection is Montredo GmbH, Friedrichstrasse 122/123, 10117 Berlin, Germany, referred to below as ‘Montredo’. 

What is personal data?
‘Personal data’ means information concerning the personal or material circumstances of an identified or identifiable natural person, which means all information by means of which you are identifiable. This includes, for instance, information like your first name and surname, your address and email address, your telephone number or your birthday. Information of a general nature, such as, for example, ‘age between 18 and 30 years’, by means of which your identity cannot be established is not included. 

What data do we collect?
We collect your personal data when you make use of things which are offered to you personally on our websites, such as, for example, the newsletter, promotional games, or surveys which require registration using your name and email address. We also collect your personal data when you register with us in order to create a profile and sell or buy watches via our websites. This includes: first name and surname, address, town / country, email address, telephone number and password.

Security of your data
To ensure the safe transfer of data to your system we employ SSL-/TLS-encryption, you will recognise this by the address of our website starting with https://. This way we can make sure that the connection between you and us is secure and no personal data may leak to unauthorised entities.

What about IP addresses and cookies?
When you visit our websites your IP address (the identifier assigned to your PC by your Internet provider) and further information, such as, for example, the date, time and the pages visited by you may possibly be saved on our server for technical reasons. The evaluation of such data for statistical and/or market research purposes will only be carried out in an anonymised form or using pseudonyms. 

Our websites use cookies. Cookies are small text files which we transmit to the hard disk of your computer via your browser or other programs on the hard disk. They are there in order to save your personal settings on our websites and also allow us to analyse the use of our websites by using anonymised data in order to make the websites more interesting for you. The receipt of cookies can be blocked by your browser. The help function in most browsers’ menus explains to you how and to what extent you can block cookies. If cookies are blocked, it may be that some of the functionality of our websites cannot be displayed to you. 

Order processing
We use the data provided by you for the purpose of fulfilling and processing the order. We save the text of the contract and send you the order information by email. You can inspect our AGB (standard terms of business) here at any time. Your order information is no longer accessible on the Internet for security reasons. Your data is saved until you request to delete your user account. Legal obligations to store you data are fulfiled independently of this.

Newsletter
When you register to receive the newsletter, your email address is used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

What about web analytics, in particular Google Analytics?
We use Google Analytics and Google Remarketing on our websites. These are services from Google Inc. (‘Google’). Google uses so-called cookies, which are text files, which are stored on your computer and which make it possible to analyse your use of our websites. The information generated by the cookie about your use of our websites is normally transmitted to one of Google’s servers in the USA and stored there. In the event that IP address anonymisation is activated on this website, your IP address will however firstly be truncated by Google within the Member States of the European Union or other States that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the whole IP address be transmitted to a Google server in the USA and truncated there.

Google will use this information on behalf of the operator of theses websites for the purposes of evaluating your use of the websites, compiling reports on website activity and providing the website operator with other services relating to website activity and Internet usage. If necessary, Google will also transmit this information to third parties if this is required by law or if third parties process this data on behalf of Google. Third party service providers, including Google, place advertisements on websites on the Internet. Third party service providers, including Google, use stored cookies in order to place advertisements on the basis of a user’s previous visits to these websites.

The IP address transmitted from your browser for the purposes of Google Analytics will not be combined with other data from Google. You can prevent the storage of cookies using appropriate settings on your browser software; however, we would like to point out that in those circumstances in some cases you will not be able to use all of the functions of our websites to the full extent. In addition, you can prevent the data related to your use of our websites which is generated by the cookie (including your IP-address) from being captured and processed by Google by downloading and installing the browser plug-in which is available at the following link (https://tools.google.com/dlpage/gaoptout?hl=en). You are also able to use the opt-out for the Google advertising network at the following link (https://www.google.com/settings/ads/onweb/).

Bing Webmaster Tools

The Bing Webmaster Tools from Microsoft, save one or several cookies on your device. Bing uses a cookie with a unique identifier, the Search-ID to offer various services related to search and advertising. If you use a Microsoft account and are logged in when using our website, the aforementioned cookies are placed and used. Microsoft uses those cookies to offer Bing services and more relevant search results You can block these cookies through your browser settings. In addition, Microsoft uses Webbeacons to save cookies and analyse data. It is possible that those beacons come from third parties, however these are not allowed to collect personal data. You can block collection of any data by Microsoft by visiting this website:

https://account.microsoft.com/privacy/ad-settings/signedout

What about so-called social plugins?
We use a range of so-called social plugins on our websites. These are small extension modules from various social networks, which make it possible for you to inform other participants in the social network that you are on our websites. We would like to draw your attention to the fact that we only have limited influence over the data transmitted by these social plugins. Please note the following information in relation to the way these social plugins function. 

When you visit our websites which contain such social plugins, your browser constructs a direct connection with the social network’s servers: in this way the social network is informed about which of our websites you are currently visiting and this information is stored there in accordance with the social network’s privacy policy. It may be that the social network also records your browsing history or further information. If you interact with the social plugin, that is click on it, and you are at the same time logged into the corresponding social network, in certain circumstances this can be added to your profile and be displayed at other places on the Internet. If you do not want the social network to collect data about you via our websites, it can be helpful if you log out of the social network prior to visiting our websites. However, in the cases of Facebook and Google-Plus, logging out only leads to preventing the data collected from then on being added to your corresponding customer account. Please find further information concerning the purpose and extent of data collection and the further use of your data by the respective social network as well as settings to protect your privacy from the corresponding privacy policy: 

Facebook ‘Like’ - Button
Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
https://de-de.facebook.com/about/privacy/

Google ‘+1’ - Button
Google Inc., 1600 Amphitheatre Parkway, Mountain View, Kalifornien, 94043 USA
https://www.google.com/intl/de/+/policy/+1button.html 

Twitter ‘Retweet’ - Button
Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA
https://twitter.com/privacy

Pinterest ‘Pin it’-Button
Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA
https://pinterest.com/about/privacy/

How do we pass on data to third parties?
We only pass on your personal data internally within our company or to those businesses which are involved for the purposes of fulfilling the contracts concluded with you. For example payment and shipping providers. In the event of being ordered to do so by the authorities or of similar measures, we will make available the information which is requested where appropriate to the relevant authorities. Apart from that, your personal data will only be passed on with your express consent.

We use the following services to process your data:

Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
USA

Google is used as mentioned above for analytics. Also we use Google document services to manage and organise order data. The data we have collected during the order is entered in those systems and completely separate from marketing and analytics data.

MICROSOFT Corporation
One Microsoft Way
Redmond, WA 98052-6399
USA
Tel.: +49 1806 67 22 55

For the purpose of Bing Webmaster Tools your data is processed as outlined above by the Microsoft Corporation.


Userlike UG (haftungsbeschränkt)
Probsteigasse 44-46
50670 Köln
Germany
Tel: +49 221 63060024

Userlike is the provider of our Livechat. Your IP address, browser and type of device (mobile/PC) are collected, also the history of pages you viewed on montredo.com during the chat. Other data is provided by you voluntarily. The data is used to answer your requests more easily and more efficiently.


Freshworks Inc.,
1250 Bayhill Drive, Suite 315
San Bruno, CA 94066
USA

Freshworks is the provider of our service email ticketing system. All emails are sent and received through the system of Freshworks.


WhatsApp Ireland Limited
4 Grand Canal Square 
Grand Canal Harbour 
Dublin 2 
Ireland

WhatsApp only collects your data if you have chosen to contact us through their software, for your convenience we have linked their privacy policy:
https://www.whatsapp.com/legal/?eea=1#privacy-policy-information-we-collect


The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308
USA

The Rocket Science Group LLC is the provider of the Mailchimp platform. We use Mailchimp to send you automated updates about your order. We transmit your name, email address, order number and the content of your order. Also we send out our newsletter through Mailchimp which means that the company is aware if you are a subscriber.


We receive customer orders from the following companies. To facilitate these orders we communicate with these companies about the orders coming from their services. No additional data is shared unless agreed upon with customers:

CHRONO24 GmbH
Haid-und-Neu-Str. 18
76131 Karlsruhe
Germany
Tel: +49 721 966930
Email: info@chrono24.com

eBAY GmbH
Albert-Einstein-Ring 2-6
14532 Kleinmachnow
Germany
Tel: +49 33203 851 021
Email: impressum@ebay.de

IDEALO internet GmbH
Ritterstr. 11
10969 Berlin
Germany
Tel: +49 30 40301033
Email: mail@idealo.de


Our payment providers receive Name, IP address and data that was provided for the specific purpose of the chosen payment method:

Wirecard Card Solutions Ltd 
Grainger Chambers 
3-5 Hood Street 
NE1 6JQ Newcastle upon Tyne
United Kingdom
Tel: +49 89 4424 2000

Deutsche Bank Privat- und Geschäftskunden AG
Friedrichstraße 181
10117 Berlin
Germany
Tel: +49 30 4606110

Paypal (Europe) S.à.r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg
+49 800 7234500

Klarna Bank AB
Sveavägen 46
11134 Stockholm
Sweden
Tel: +46 8 120 120 00
Email: info@klarna.de


How can you amend or delete your data?
According to the GDPR, you have a right to information, free of charge, about the data which is stored about you as well as, where appropriate, a right to the correction, blocking or deletion of this data. In addition, you may withdraw your consent to receive newsletters at any time with effect for the future. Please contact us at the following address for this purpose: Montredo GmbH, Friedrichstrasse 122/123, 10117 Berlin, Germany, datenschutz@montredo.com. In the event that we amend this privacy statement due to technical or legal requirements and this leads to your personal data being used more extensively, we will ask you for your consent to this.

Viewing your Data
You have the right to view, at any time, the data we have saved about you and that we may have sent for processing to third parties. The data is supplied in a machine-readable format. Transmitting to a third party on your request is possible where technically feasible.

Can I complain to the relevant authorities?
As a concerned party you have this right in case of a data privacy law breach. The authority governing these cases is the Landesdatenschutzbeauftragter of the state of Berlin. The following link lists contact information for the Landesdatenschutzbeauftragte of all German states: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.



Version:
 18 May 2018